Knowledge Base Basics
Welcome to the Course
Let's start right here 🎉
Lesson 1: What is a Knowledge Base?
What is a Knowledge Base and what types are there?
Lesson 2: How Does a Knowledge Base Help?
Your Knowledge Base can help you in a bunch of ways. Let's check em' out!
Lesson 3: Choosing the Right Knowledge Base Software
There are some questions you're gonna wanna ask yourself before you commit.
Lesson 4: ​Growing With Your Knowledge Base 🌱
Like all good relationships you're going to want to grow together. Let's see how 👀
Lesson 5: Creating a Great Customer Experience
Providing a great customer experience is a win-win! How can a Knowledge Base help?
Lesson 6: Getting Your Knowledge Base Started
Alright! You're all ready to setup a Knowledge Base. Now what?
